Cancel Policy
Cancel Policy
At Furniture Store, we understand that plans can change. Our Order Cancellation Policy is designed to make the cancellation process clear and simple for our customers.
1. Cancellation Timeframe
Customers may request to cancel their order within 24 hours of placing the order. Cancellation requests submitted within this period will be accepted.
2. How to Cancel an Order
To request an order cancellation, please contact our customer support team by email:
Email: Support@furniturestore.shop
Please include your order number and the email address used to place the order so we can identify your purchase.
3. Cancellation After 24 Hours
Cancellation requests submitted more than 24 hours after an order is placed may not be accepted, especially if the order has already been processed or shipped.
4. Refunds for Cancelled Orders
If your cancellation request is accepted and payment has already been collected, the applicable refund will be issued to your original payment method. The time it takes for the refund to appear may depend on your payment provider.
5. Contact Us
If you have questions about cancelling an order, please contact us:
Furniture Store
Email: Support@furniturestore.shop
Phone: +1 (818) 584-6273
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM
Thank you for shopping with Furniture Store.