At Furniture Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, browse our furniture products, or make a purchase.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our store.

Personal Information: When you place an order, contact us, or complete a checkout, we may collect your name, billing address, shipping address, email address, phone number, and other information necessary to fulfill your request.

Order Information: We may collect details about products purchased, order numbers, transaction status, shipping information, returns, and customer service inquiries.

Payment Information: Payments are processed through the payment options available at checkout, which may include PayPal and Stripe-powered payment methods. Payment providers process payment details according to their own policies. We do not request that customers send full payment card details or account passwords through email.

Technical Information: When you visit our website, certain information may be collected automatically, such as your IP address, browser type, device information, pages viewed, and interactions with our website.

2. How We Use Your Information

We may use the information we collect to:

• Process, confirm, and fulfill your orders.

• Arrange shipping and provide order tracking information.

• Process eligible returns, refunds, and payment-related requests.

• Respond to questions and provide customer support.

• Maintain, improve, and personalize our website and shopping experience.

• Detect suspicious transactions, prevent fraud, and protect our business and customers.

• Comply with applicable legal obligations.

• Send promotional communications where permitted by law and, when required, with your consent.

You may opt out of marketing emails using the unsubscribe instructions provided in those messages.

3. How We Share Your Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

• Shopify: To operate our online store and support checkout and order management.

• Payment Providers: Including PayPal and Stripe-powered services where enabled, to process payments and help prevent fraudulent transactions.

• Shipping and Delivery Providers: To deliver orders and provide shipment updates.

• Technology and Analytics Providers: To maintain our website, understand website performance, and improve the customer experience.

• Legal Authorities: When disclosure is required by applicable law or necessary to protect our legal rights.

We do not sell your personal information in exchange for money. Information may be shared with service providers as described in this policy and subject to applicable law.

4. Cookies and Similar Technologies

Our website and its service providers may use cookies and similar technologies to support website functionality, remember preferences, maintain shopping cart information, understand website usage, and improve the shopping experience.

You may be able to manage cookies through your browser settings or any cookie preference tools provided on our website. Disabling certain cookies may affect some website features.

5. Payment Security

We use Shopify's available checkout features and supported payment providers to facilitate transactions. These providers use security measures designed to help protect payment information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We take reasonable measures to protect personal information while recognizing that absolute security cannot be guaranteed.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, meet legal requirements, and enforce our agreements.

The retention period depends on the type of information and the purpose for which it was collected.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have the right to object to or restrict certain processing or withdraw consent where applicable.

To submit a privacy-related request, contact us using the details provided below. We may need to verify your identity before completing your request.

8. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

9. Third-Party Websites

Our website may contain links to third-party websites or services. These external websites have their own privacy policies and practices. Furniture Store is not responsible for the privacy or security practices of websites that we do not operate.

We encourage you to review their privacy policies before providing personal information.

10. United States Customers

We currently offer our products exclusively to customers in the United States.

Depending on your state of residence, you may have additional privacy rights under applicable state privacy laws. These rights may include access, correction, deletion, data portability, or the ability to opt out of certain types of data processing, where applicable.

To exercise an applicable privacy right, please contact us using the information below. We will review and respond to requests in accordance with applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, service providers, website operations, or legal requirements.

When changes are made, we will update the “Last Updated” date on this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Business Name: Furniture Store
Email: Support@furniturestore.shop
Phone: +1 (818) 584-6273
Physical Address: 1476 Franklin Ave, Wayland, IA 52654
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM
Response Time: Within 24 hours

Thank you for trusting Furniture Store. We value your privacy and are committed to handling your information responsibly.